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Plusnet email with out of date competition

dwh33
Dabbler
Posts: 24
Thanks: 2
Fixes: 1
Registered: ‎18-04-2014

Plusnet email with out of date competition

Had an email today (25/6) entitled 'Enjoy every second of summer with Plusnet' which included a competition.

Entered the competition, and was reading through the smallprint, which said draw closes on 24/6 ?Huh

Wow-no chance of winning then lol !!

6 REPLIES 6
dvorak
Moderator
Moderator
Posts: 28,308
Thanks: 6,180
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Registered: ‎11-01-2008

Re: Plusnet email with out of date competition

Got the same email today..
Customer / Moderator
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cso
Hooked
Posts: 9
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Registered: ‎24-06-2016

Re: Plusnet email with out of date competition

Was even worse than that if you read 8, 9 and 10 together... 

You have to enter the competition the week before the competition started, and the competition closed yesterday.

dwh33
Dabbler
Posts: 24
Thanks: 2
Fixes: 1
Registered: ‎18-04-2014

Re: Plusnet email with out of date competition

You're right cso...the winners were drawn on 4 June, for a competition which started on 14 June, which was emailed to customers on 25 June

You cant make this up lol

 

dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Plusnet email with out of date competition

Moderators Note.
Moved to feedback from ‘everything else’
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OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
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Registered: ‎23-01-2018

Re: Plusnet email with out of date competition

Hi there @dwh33

 

Please accept our sincerest apologies. 

 

Our Marketing team are aware of the date error and a new one should be sent out with the correct dates in the near future. 

 

If there's anything else we can assist you with please feel free to get back in touch as we are more than happy to help!

 

Thanks.

MauriceC
Hero
Posts: 4,085
Thanks: 929
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Registered: ‎10-04-2007

Re: Plusnet email with out of date competition

Very odd Crazy

I've requested an update on what happened ?

Superuser citation

This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).


 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.