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Plusnet Fibre No Good For Xbox One Gaming

gaterboy
Newbie
Posts: 1
Registered: ‎31-12-2013

Plusnet Fibre No Good For Xbox One Gaming

Xbox one does not work on plusnet fibre - keeps turning message on "nat strict"  which stops you playing with your friends my son had his new xbox for xmas and it won't work on plusnet - rang tech support they said they "don't cover this issue? " even spoe to a supervisor and she confirmed the same even sent me an email - no help whatsovere i feel i have signed uyp for something that is not "fit for purpose"
adie:red changed all caps title and post as per link:rules
1 REPLY
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Plusnet Fibre No Good For Xbox One Gaming

Sorry to hear of the problems you've had. We have an XBOX One here in the office and haven't had any problems connecting that up or playing online with it (the PS4 is a different matter and has already been replaced).
Which router do you have and what have you tried so far to resolve this?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff