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PlusNet needs to read the Customer Release Notes for their prefered router

TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

PlusNet needs to read the Customer Release Notes for their prefered router

Please pay particular attention to pages 33 through 53
http://download.modem-help.co.uk/mfcs-A/Alcatel/Modems/TG582n/v1/Manuals/Release-Notes/EN-r10.2.2.9....
& then say with hand on heart & 100% honesty, it is 100% fit for purpose after receiving complaints about many of the known issues with said router


Edit:
Ok I will be nice & give you a sneak preview & yes it only a sneak preview as the list is longer than your arm Sad
Quote
4  Known Issues and Restrictions
Introduction
This section provides an non-exhaustive overview of open issues have been detected, reported, and/or have not been solved
in this Main Track Release R10.2.2.
It covers:
Topic Page
4.1 R10.2.2 Found Known Issues and Restrictions  42
4.2 R10.2.1 Found Known Issues and Restrictions  44
4.3 R10.2.0 Found Known Issues and Restrictions  46
42
4 KNOWN ISSUES AND RESTRICTIONS
4.1  R10.2.2 Found Known Issues and Restrictions
Introduction
This section provides an non-exhaustive overview of open issues that have been detected, and/or have not been solved in
this Main Track Release R10.2.2.
Issues overview
Following issues have been found:
Media Access Gateway delays when connects to ACS
Description
Media Access Gateway synchronization takes up to one hour or even more before connects to ACS, a change of the ACS
URL should always trigger a 0 bootstrap, which is not taking place.
Workaround
None.
Device unauthorization is impossible on the WLAN with GUI
Description
The Allowed on WLAN check box on the Media Access Gateway GUI cannot be enabled.
Workaround
None.
VDSL data GUI counter not updated
Description
No statistics of transferred VDSL2 (i.e. only in case of VDSL2 line synchronization) data are shown on the GUI.
Workaround
None.
LED menu on service platforms is incompatible
Description
The LED menu changed and some parameters have been removed. Because of that, the menu is incompatible.This
incompatibility cause errors in the field when an ISP wants to upgrade their install base.
Workaround
None.
Topic Page
Media Access Gateway delays when connects to ACS 42
Device unauthorization is impossible on the WLAN with GUI  47
VDSL data GUI counter not updated  47
LED menu on service platforms is incompatible  47
Web-based CLI does not work on Media Access Gateway Business products  47
PPP interface enable when disabled per TR-069  48
43
4 KNOWN ISSUES AND RESTRICTIONS
None.
Web-based CLI does not work on MediaAccess Gateway Business products
Description
The GUI-based CLI(Web CLI) does not work on MediaAccess Gateway Business products.
Workaround
None.
PPP interface enable when disabled per TR-069
Description
The issue occurs in case disabling the PPPinterface (enable=0) via TR-069, and there is traffic trying to go out, the
MediaAccess Gateway enabled the PPPinterface again.
Workaround
None.
4 KNOWN ISSUES AND RESTRICTIONS
4.2  R10.2.1 Found Known Issues and Restrictions
Introduction
This section provides an non-exhaustive overview of open issues that have been detected, and/or have not been solved in
this Main Track Release R10.2.1.
Issues overview
Following issues have been found:
RxDMAQ disabled during Routed-LAN throughput test
Description
On Media Access Gateway products with the RxDMAQ disabled during Routed-LAN throughput test, because no traffic
has been routed anymore by Media Access Gateway.
Workaround
None.
String with space character is not accepted correctly in DHCP rule
Description
In DHCP rule, if ASCII string contains space character, then only characters before space is accepted from the string. But the
expected behaviour is to accept the entire string.
Workaround
None.
QR Code generated by the Media Access Gateway can cause problems on Android smart phones
Description
Consider editing the wireless settings and generating a new QR code to configure a smart phone. When scanning the code
with the smart phone, the QR reader application crashes, causing problems with the normal operation of the phone.
Access to GUI may temporarily fail
Description
Opening too many parallel GUI sessions may cause the Media Access Gateway web service to block; a restart of the
Media Access Gateway is required to recover from the issue.
Workaround
If the GUIi s blocked, restart your Media Access Gateway
3 REPLIES
Community Veteran
Posts: 5,225
Thanks: 494
Fixes: 22
Registered: ‎10-06-2010

Re: PlusNet needs to read the Customer Release Notes for their prefered router

This quote from the latest 582n v2 datasheet marketing poster sums up what you can expect in the future from Technicolor:
Quote
Flexible & Future-Proof Software Stack
The TG582n v2 is enriched with Technicolor Homeware, a reliable and
managed middleware for gateways that speaks Qeo (www.i-speak-qeo.com)
to open up the connected home and deliver an unlimited spectrum of
value added services and applications.
Featuring a platform agnostic architecture, Technicolor Homeware is a
fully portable solution that ensures the fastest time to market. Moreover,
its modularity and enhanced life cycle management make it easy to add or
remove components to or from a software release, while enabling second &
third party development.
Leveraging open source, Technicolor Homeware embraces different
execution environments and supports current and emerging trends,
transforming the gateway into a full-blown app platform.

Source: http://medialibrary.technicolor.com 582n v2 datasheet
That's not a parody and it's a bit early for April Fool's, it actually says that load of enterprise-grade buzzword compliant rubbish.
It gives me the impression that jamming apps into it has a higher priority than making stuff work properly.
Luzern
All Star
Posts: 3,518
Thanks: 380
Fixes: 3
Registered: ‎31-07-2007

Re: PlusNet needs to read the Customer Release Notes for their prefered router

For fun I put that lot in to a translator, then on another translated back to English! Homeware came back as "household goods".
Could Technicolor become Tescocolor soon? Those translators must know something we don't Grin Roll eyes
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: PlusNet needs to read the Customer Release Notes for their prefered router