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PlusNet doesn't like people that are DEAF!

bp707
Dabbler
Posts: 10
Thanks: 1
Registered: ‎14-01-2020

Re: PlusNet doesn't like people that are DEAF!

Is the, Plusnet Feedback, a forum?

Plusnet Help Team
Plusnet Help Team
Posts: 16,420
Thanks: 5,038
Fixes: 854
Registered: ‎21-04-2017

Re: PlusNet doesn't like people that are DEAF!

Hi @bp707 The forum is split into categories that are called 'boards' and the 'general chat' category isn't monitored by staff so the mods have moved your thread to the 'Feedback' board we do monitor. Here's a quick link to sending me a private message: https://community.plus.net/t5/notes/composepage/note-to-user-id/45633

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
bp707
Dabbler
Posts: 10
Thanks: 1
Registered: ‎14-01-2020

Re: PlusNet doesn't like people that are DEAF!

Many thanks for your prompt reply and i think I understand the boards system now.

 

Thank you for the, Private message, link.... very useful.

If I provide the information required and of course the problem that I here for in the first place, the problem will be solved, or will I be sent to another department?

  • Your mobile number
  • Your full name
  • Your full address
  • Are you the account holder?
  • Your date of birth
  • Last 2 digits of your bank account number
  • Last 2 digits of your bank sort code
Plusnet Help Team
Plusnet Help Team
Posts: 16,420
Thanks: 5,038
Fixes: 854
Registered: ‎21-04-2017

Re: PlusNet doesn't like people that are DEAF!

I'll personally respond back to you.

[edit]
Once you've private messaged me.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
bp707
Dabbler
Posts: 10
Thanks: 1
Registered: ‎14-01-2020

Re: PlusNet doesn't like people that are DEAF!

Hi Gandalf, I've sent a, private message, look forward to hearing back from you. Thank you again for your time and help!

Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 16,420
Thanks: 5,038
Fixes: 854
Registered: ‎21-04-2017

Re: PlusNet doesn't like people that are DEAF!

Hi @bp707 no problem. I'll message you back soon which may be tomorrow as I'm not in the office at the moment (I finished at 5:30)

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team