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'Phew...what a relief'.

wyattnorm
Dabbler
Posts: 21
Registered: 09-08-2009

'Phew...what a relief'.

Having changed to Plusnet, I was hoping to have a stress free experience...it was almost....
Two days before Orange were due to disconnect me, I lost internet connection.  Thought this might be a mistake, Orange cutting me off early.
On the big day, plugging the router in only showed a power light...plugging it in to my neighbours line showed full complement of lights.
BT assured me that the line was perfectly OK and it must be the new provider, but they gave me Plusnets phone number...very good.
Spoke to Paul....very, very helpful, phoning me back and said he would investigate.  While I was at work the router came to life....hooray!
Appears BT were working on the exchange...
I am connected.
So far, so good!
Paul 10 out of 10.
Kind regards.
Norman
1 REPLY
Moderator
Moderator
Posts: 18,362
Thanks: 1,696
Fixes: 194
Registered: 11-01-2008

Re: 'Phew...what a relief'.

Hi Norman,
Welcome to the forums Smiley
Glad it's gone well for you and hope it continues to do so

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'