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Order complete but installation did not happen: is this a joke?

jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Order complete but installation did not happen: is this a joke?

It looks like that is all you are going to get as you are on the correct profile.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Interceptor121
Aspiring Pro
Posts: 121
Thanks: 3
Fixes: 5
Registered: ‎12-01-2014

Re: Order complete but installation did not happen: is this a joke?

Quote from: jelv
It looks like that is all you are going to get as you are on the correct profile.

Yes this is what I thought as the engineer ran the test off the socket
The phone line comes from the cabinet over a post and then goes into the loft and then down. He said the line quality tested is good from the cabinet to the socket but this is what it is I guess
I am still happy as I am coming from 5.5 mbit 700 kbits upload so 7x on download and 12x on upload (upload is important to me)
So no complaints there. All services including sky on demand up and running after rebooting the sky box