cancel
Showing results for 
Search instead for 
Did you mean: 

Old ticket availabilty

tonycollinet
Grafter
Posts: 1,139
Thanks: 5
Registered: ‎14-08-2007

Old ticket availabilty

Due to just finding out that the ticket system is being withdrawn, I've just checked availability of some old tickets.
I have no tickets on the system prior to August last year. Are tickets deleted after around 15 months?
5 REPLIES 5
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Old ticket availabilty

not deleted - just moved to where you can't see them
tonycollinet
Grafter
Posts: 1,139
Thanks: 5
Registered: ‎14-08-2007

Re: Old ticket availabilty

Which essentially means the same thing.
Townman
Superuser
Superuser
Posts: 19,687
Thanks: 8,028
Fixes: 94
Registered: ‎22-08-2007

Re: Old ticket availabilty

Not quite  Wink
Hidden means that PlusNet can refer to them if required.  Deleted means they are gone forever to everyone!  Shocked

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mal08
Rising Star
Posts: 562
Thanks: 6
Fixes: 2
Registered: ‎20-08-2008

Re: Old ticket availabilty

It's not hidden for me,
ON https://portal.plus.net/index_portal.html?home=login
I see under Help and Support - Useful links:
View your Questions
Check your open and closed questions

Maybe not the most obvious text if someone new is looking for how to post a ticket - but nevertheless still there
davidj66
Aspiring Pro
Posts: 704
Thanks: 47
Fixes: 4
Registered: ‎04-09-2008

Re: Old ticket availabilty

@Mal08 - the point is that you can't see further back then ~ August 2014 using this link  Smiley