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Old ticket availabilty

Community Veteran
Posts: 1,125
Thanks: 4
Registered: ‎14-08-2007

Old ticket availabilty

Due to just finding out that the ticket system is being withdrawn, I've just checked availability of some old tickets.
I have no tickets on the system prior to August last year. Are tickets deleted after around 15 months?
5 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Old ticket availabilty

not deleted - just moved to where you can't see them
Community Veteran
Posts: 1,125
Thanks: 4
Registered: ‎14-08-2007

Re: Old ticket availabilty

Which essentially means the same thing.
Superuser
Superuser
Posts: 12,750
Thanks: 4,013
Fixes: 26
Registered: ‎22-08-2007

Re: Old ticket availabilty

Not quite  Wink
Hidden means that PlusNet can refer to them if required.  Deleted means they are gone forever to everyone!  Shocked
Mal08
Rising Star
Posts: 562
Thanks: 6
Fixes: 2
Registered: ‎20-08-2008

Re: Old ticket availabilty

It's not hidden for me,
ON https://portal.plus.net/index_portal.html?home=login
I see under Help and Support - Useful links:
View your Questions
Check your open and closed questions

Maybe not the most obvious text if someone new is looking for how to post a ticket - but nevertheless still there
davidj66
Rising Star
Posts: 626
Thanks: 36
Fixes: 1
Registered: ‎04-09-2008

Re: Old ticket availabilty

@Mal08 - the point is that you can't see further back then ~ August 2014 using this link  Smiley