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OTELO

dannyflounders
Grafter
Posts: 27
Registered: 12-06-2010

OTELO

Any reason Plusnet don't want to be a member of OTELO?
Unless I've missed it somewhere they don't appear to be on the members directory.
This doesn't bode well with me and it shouldn't with others.
Service Providers need to be answerable to someone.
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: OTELO

They are in CISAS http://www.cisas.org.uk/Membercompanies-2_e.html which is one of the two approved by Ofcom - the other of course is Otelo
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: OTELO

As Ojdjim says we're a member of CISAS rather than OTELO, our code of practice gives you the details about this here: http://www.plus.net/support/service/code_of_practice.shtml#complaintResolution
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff