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Not happy!

jude
Not applicable
Posts: 2
Registered: ‎26-06-2015

Not happy!

Much to gob-smacked to say more!!!!!!!!
3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Not happy!

Really sorry to hear you're unhappy. I've checked your account and can't see any reference or reason, I'm sure we can help if you'd like to elaborate on your issue a little more.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jude
Not applicable
Posts: 2
Registered: ‎26-06-2015

Re: Not happy!

Quote from: Chris
Really sorry to hear you're unhappy. I've checked your account and can't see any reference or reason, I'm sure we can help if you'd like to elaborate on your issue a little more.


£53.60 to pay if I leave. I phoned earlier and was offered an almost...bit more...price if I pay £155.88p upfront for the year! Hence not happy! but hey ho  Grin
Townman
Superuser
Superuser
Posts: 19,707
Thanks: 8,039
Fixes: 94
Registered: ‎22-08-2007

Re: Not happy!

Hi Jude,
Welcome to the forums.  Are you looking for help here?  An insight as to what is causing to consider leaving (and thus being unhappy about the costs) might assist the community in removing your need to leave.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.