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No upgrade till next billing period?

glide
Dabbler
Posts: 12
Thanks: 1
Registered: 16-11-2007

No upgrade till next billing period?

Hands up, i should have kept track of PN products more closely and spotted my BB Plus package is out of date and over-priced, however until Jan i have never exceeded the bandwidth limit. Embarrassed
Now i have i'm stuck with 100k or less at peak times and its killing me.
The upgrade to Premium will not kick in until next billing cycle in more than 10 days time..... can anyone help!?  I can't buy extra usage, and its getting rather annoying! Undecided
Thanks - glide.
5 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: No upgrade till next billing period?

Done. Wink
glide
Dabbler
Posts: 12
Thanks: 1
Registered: 16-11-2007

Re: No upgrade till next billing period?

Debt of thanks owed - big time!!!!!!!!!  Smiley Smiley Smiley
I can't fault the service - might reboot the router for maximum effect.
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: No upgrade till next billing period?

No problem, happy to help. Smiley
KJILM123
Grafter
Posts: 112
Registered: 12-06-2009

Re: No upgrade till next billing period?

How about mine like Glide, I just updated to Premium today 23/02/2010. Would love to have the speed now Huh?
KJ
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: No upgrade till next billing period?

I'll see what I can do, but it'll be 5-7 days for the order to complete. It's placed though Smiley