No mobile data
Common theme - Plusnet fobbed me off and placed the onus on me at every stage in the process as opposed to seeking a pro-active fix. Who is the customer again? No confidence in Plusnet's ability to fix and no compensation given so I put my notice in this weekend.
I don't usually post reviews online but my particularly poor experience compelled me to do so. I for one will not ever be a Plusnet customer again and am currently drafting a complaint letter to Ofcom.
I would strongly advise anyone to think twice and do research before switching to Plusnet. I've let my friends, family and work colleagues know of what abysmal (or rather non-existent) service has been offered.
Re: No mobile data
Moderator's note by Mike (Mav)
A copy of the above (posted in the Mobile section) was released from the Spam filter and removed.
Forum Moderator and Customer
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