New package...and 80% slower speed. WOW

[#1]

Yesterday I was switched over to Plusnet Premium.  I wanted to go on that because I can't leave my PC on over night so thought the 80Gb allowance during peak times would be great.
And what happened?  My already puny 2.5Mb link (which rarely got above a 300kbs effective download speed) dropped its effective speed to a breathtaking 50kbs between 4pm and, roughly, 11pm.  This is utterly absurd.  Tried phoning AND raising a ticket but to no avail.
Frankly, I'm sick of complaining about it.  Load of rubbish

[#2]

Had a quick look at your account and I can't see any reason for this at all
Your IP profile is currently 2000kbps so you should be able to achieve a maximum throughput speed similar to this. You're not mixing up your kilobits and kilobytes are you?
2000kbps or 2Mbps =  250kBps.
What does a BT speedtest tell you?

[#3]

LOL
So now I'm paranoid that I've got my numbers wrong (and I work in ICT support)
I will take a deeeeep breath and re-check / re-test everything tonight
Watch this space

[#4]

Let us know how the retesting goes, we'll keep an eye out for the results.

[#5]

Copied From BT test:
Download speed achieved during the test was - 1664 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.

BUT
When I try to download a large test file from thinkbroadband.com the download speed fluctuates between 50KB/Sec and 85KB/Sec
So, my practical, real time download speed is significantly lower than the tests are suggesting

[#6]

premium is not line speed for downloading see http://www.kitz.co.uk/isp/plusnet_shaping.htm

[#7]

NOW I get it
Ok, so 4pm to 10pm I'm not going to get anything special (not that my connection is all that special in any case)
Thanks pierre_pierre
And thanks to Bob and Chris as well.  I guess I'm never going to see blistering speeds until BT do something to improve my line.

[#8]

Out of interest, is my exchange ADSL2+ enabled?  Could that be my way forward to broadband nirvana? 

[#9]

Pop some info in here firedemon1 as a start.
Your looking for the 21CN WBC status.

[#10]

but take a bucket of something with you, it says my date was 29/9/09, but dont think it has been done yet, there is another list, offto try and find it

[#11]

found the official list, here http://community.plus.net/21cn-exchange-availability/

[#12]

...but it helps to have the exchange code from my link to use Pierre's link.

[#13]

Sam knows
ADSL status: Enabled as of 29/06/2001
ADSL Max status: Enabled as of 30/03/2006
SDSL status: Not available
21CN WBC status: RFS date set : 29/09/2009
21CN PSTN switchover target: Q2 2009

BT list    -      EABNT LONDON NORTH WEST 01/02/2010 28/02/2010

[#14]

and its a long list, I had to do a control F (search) for the exchange code, not the exchange name

[#15]

21CN WBC status: Not available