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New account, installation, fast and not a single problem!

IngeJones
Rising Star
Posts: 105
Thanks: 10
Fixes: 1
Registered: ‎07-01-2014

New account, installation, fast and not a single problem!

The router arrived two days before the OpenReach engineer.  The engineer arrived *at* 1pm for the afternoon slot I booked.  He was in and out in under half an hour, and by the time he left the account was already activated.  15 mins later (giving the router its advised time to set itself up) I was getting "blisteringly fast" broadband Cheesy
And this is changing ISP and getting fiber for the first time simultaneously.  Just goes to prove the phrase "YMMV"
2 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: New account, installation, fast and not a single problem!

Thanks very much for letting us know IngeJones, and really glad it went smoothly - hope things keep up that way Smiley
JohnJ-B
Grafter
Posts: 71
Thanks: 1
Registered: ‎16-08-2007

Re: New account, installation, fast and not a single problem!

@IngeJones
Good news, that is how it should go!!  Cheesy
The problems with Forums, people do tend to "air" their Complaints (including me) & it can tend to get a bit unrepresentative, at times! Hence, it is really good when there is a balance!