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New Happy Broadband Customer

gwasygog
Newbie
Posts: 2
Registered: ‎10-11-2008

New Happy Broadband Customer

I just successfully joined the router thinggy to the phone and my pc, and diddled about with the web, and lo and behold I am on line.  Fantastic instructions  - also I now can't get over being able to surf and take phone calls at the same time...  I shall have to go and lie down in a darkened room.  I can remember Wordplex and Dos - in my youf.
Gwasygog
PS  why dont they have smilies with grey hair  - there's a challenge for someone.
18 REPLIES
198kHz
Aspiring Champion
Posts: 3,502
Thanks: 430
Fixes: 13
Registered: ‎30-07-2008

Re: New Happy Broadband Customer

Welcome Gwasygog  Smiley
You've joined a great ISP - and the forums are good too!  Smiley
Remember you are unique - just like everyone else
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: New Happy Broadband Customer

if you can find them ther are others
greyposter
Grafter
Posts: 235
Registered: ‎27-06-2007

Re: New Happy Broadband Customer

Hope you enjoy.
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: New Happy Broadband Customer

just found this 
woldsend
Dabbler
Posts: 21
Registered: ‎13-11-2008

Re: New Happy Broadband Customer

Like Gwasygog I am also pleased with the service from Plusnet.
We are a long way from the exchange and lucky to get half meg.
After a really bad start with BT broadband, connection problems and unable to speak to a native I pleaded to go back on dial-up.
My next attempt was with pipex and had 2 good years with them (call centre in Hertfordshire) before being switched to Tiscali without any consultaion.
Now arrived at Plusnet and so far like the look and feel of it, real people at the end of a phone and in the UK.
Hope the service continues as it is.
Community Veteran
Posts: 18,863
Thanks: 283
Registered: ‎12-08-2007

Re: New Happy Broadband Customer

Gwasygog and woldsend welcome to Plusnet.  You've joined a great ISP and some great forums that you'll enjoy. Smiley Smiley
woldsend
Dabbler
Posts: 21
Registered: ‎13-11-2008

Re: New Happy Broadband Customer

Do you think that Plusnet is like a best kept secret, if too many people find out how good it is and join the service may deteriorate !
Community Veteran
Posts: 18,863
Thanks: 283
Registered: ‎12-08-2007

Re: New Happy Broadband Customer

I've never seen them advertise relying on word of mouth in the main I think.  It's almost like a family Smiley  I've never failed to get advice on anything I've posted on the PN forums and in a language I can understand Grin  You may know they are owned by BT but seem to operate totally independently, and that can't be a bad thing Wink
woldsend
Dabbler
Posts: 21
Registered: ‎13-11-2008

Re: New Happy Broadband Customer

Thanks artmo, I totaly agree, I'm sure I've made the right decision.
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: New Happy Broadband Customer

Quote from: woldsend
Do you think that Plusnet is like a best kept secret, if too many people find out how good it is and join the service may deteriorate !

somthing like that. of cause PN want loads of customers but they seem to take the approach of catching a few customers here and there but giving them a good exprince that they stay loyal.
Not like the t.v advert isp's where they sign a billion customers up in a day collect the money and forget about the customer untill there asking for there mac code then they just offer a few quid of your bill to stay not try and improve there network and cs the solo reason why the customer is leaving.
gwasygog
Newbie
Posts: 2
Registered: ‎10-11-2008

Re: New Happy Broadband Customer

Thanks for welcoming messages, and thanks for ideas for grey haired smilie !
Now for a bash at that smilie...

Goodness, it worked...
I really should go out more  - thanks pierre_pierre for the gif
Community Veteran
Posts: 18,863
Thanks: 283
Registered: ‎12-08-2007

Re: New Happy Broadband Customer

gwasygog, you can see we're a serious bunch of people on here Wink Wink No frivolity please Smiley
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: New Happy Broadband Customer

your lucky it was a bit green around the gills when I found it
Not applicable

Re: New Happy Broadband Customer

What a pleasure to surf the forums today - so many happy folk. Plusnet CS - keep up the good service - your efforts are obviously greatly appreciated.