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Need help

elkieluca
Grafter
Posts: 204
Registered: 21-08-2010

Need help

I have already used the home phone page to report no dial tone only crackles and also intermittent broadband.  I can't find the page to ask the help assistant about this.  All that happens is you go round and round looking for the right page and never find it.  Please help me.
5 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Need help

Assuming you have reported a phone fault then there is nothing else you need to do other than test the phone using the test socket (the one behind the removable lower section of the master socket)
elkieluca
Grafter
Posts: 204
Registered: 21-08-2010

Re: Need help

I haven't reported it as no phone and can't find the right help assistant also my broadband is only working for short periods.
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Need help

sorry
https://www.plus.net/wizard/?p=wizard&page=22965&wizard_id=38
I got to it from
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Under Technical Support
elkieluca
Grafter
Posts: 204
Registered: 21-08-2010

Re: Need help

Thank you
Moderator
Moderator
Posts: 26,547
Thanks: 1,542
Fixes: 101
Registered: 14-04-2007

Re: Need help

Topic locked in favour of http://community.plus.net/forum/index.php/topic,137519

Customer and Forum Moderator.