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Minor mistake on PCL-AG03 graph of packets dropped stats?

Pod
Grafter
Posts: 30
Registered: ‎26-04-2008

Minor mistake on PCL-AG03 graph of packets dropped stats?

Hi,
One of the really nice things about PlusNet is their confidence and openness sharing details of problems and overall usage statistics - information I use and monitor regularly.

To the inexpert eye (ie mine!) it rather looks like the "Packet Drop by Gateway" broadband statistics for the gateway known as "PCL-AG03" (Plusnet10) have an error on the Y-axis - namely, total packets dropped as opposed to %-age as all the other graphs show.

As an aside, in spite of reverting to "Plan A" with the increased bandwidth available from new central pipes announced recently, a (to me, anyway) surprisingly high number of packets are being dropped (peaking at over 20% on most gateways, nearing 75% on the worst shown).
This high packet loss happens for all the gateways - this doesn't seem good or right under the "Plan-A" normal operating conditions, anyone from PlusNet care to comment?
1 REPLY
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re:Minor mistake on PCL-AG03 graph of packets dropped stats?

Hi Pod,
I'd ignore the PCL-AG03 graphs for now to be honest.
It's not being a very good gateway right now.