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Migration process.

Posts: 681
Thanks: 143
Fixes: 2
Registered: ‎03-08-2012

Migration process.
Didn't know where to put this and if it's already been mentioned, apologies.
Do Plusnet, or have they already, plan to advise customers of this change? I wasn't aware of it!
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 63
Registered: ‎15-06-2007

Re: Migration process.

It is discussed a bit here,140661.0.html but I am not aware of any announcement although the Plusnet website now reflects the new rules
Your question: Arrange the switch from your current provider
You used to need a MAC code to switch between broadband providers, but recent Ofcom changes mean that it's no longer needed. To switch an existing broadband service to Plusnet, all you need to do is give us a call, and we'll do the rest for you.
Rising Star
Posts: 2,470
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Migration process.

At least they acknowledged the change of process and confirmed that systems and training were in place,140090
Time will tell Smiley