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Massive fibre speed slowdown on ptn-ag01 tonight 8 May

Community Veteran
Posts: 1,294
Thanks: 30
Fixes: 4
Registered: ‎22-06-2012

Massive fibre speed slowdown on ptn-ag01 tonight 8 May

My download speed hit the wall about 30 minutes ago, using ptn-ag01. Down from the low 40s to the low teens. I've done a soft reboot & the speeds have recovered, now on pcl-ag02.
Why does this happen? In simple words please, I'm no compuer genius.  Undecided
4 REPLIES
Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: Massive fibre speed slowdown on ptn-ag01 tonight 8 May

Not aware of anything amiss, but whatever it was could be anywhere between you and the www. Have you had any thunder and lightning near you this evening?
Mayfly
Pro
Posts: 1,188
Thanks: 128
Fixes: 1
Registered: ‎04-06-2009

Re: Massive fibre speed slowdown on ptn-ag01 tonight 8 May

I had a problem yesterday but it picked up last night, then this morning was as bad as ever.
My speed test was between .70Mb/s and my normal 4.9Mb/s. Unfortunately I switched the router off accidentally before I checked what gateway I was on. Shocked
All back to normal now. Fingers crossed it stays that way!
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Massive fibre speed slowdown on ptn-ag01 tonight 8 May

We had no reported issues, if it happens again could you run a speed test and run further diagnostics.
@Mayfly
You were connected on pcl-ag04 during this time.
Community Veteran
Posts: 1,294
Thanks: 30
Fixes: 4
Registered: ‎22-06-2012

Re: Massive fibre speed slowdown on ptn-ag01 tonight 8 May

Thanks Chris, I most certainly will. Smiley