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MAC phone number

Lorenzo48
Grafter
Posts: 179
Registered: 19-01-2010

MAC phone number

Try this alternate cheaper number for mobiles:
0114 296 5098
Wink
3 REPLIES
Lorenzo48
Grafter
Posts: 179
Registered: 19-01-2010

Re: MAC phone number

ooooooooouchhhhhhh
16.5 minutes wait for cancellations team.
Community Gaffer
Community Gaffer
Posts: 13,164
Thanks: 936
Fixes: 77
Registered: 04-04-2007

Re: MAC phone number

Monday's are our busiest day, sorry about the wait!
The Customer Options Team don't work over the weekend so they've always a bit of a backlog to battle through at the start of the week.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Lorenzo48
Grafter
Posts: 179
Registered: 19-01-2010

Re: MAC phone number

Fair enough, it's fine when at home but on mobile it's not cheap to hang on an 0845 and there is no call back/ticket option for MAC.
Just thought I'd help any others who would like to save a little money.
The wait was not a problem, just suprising.