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Live chat not working, cant call you as phone is dead

Gus
Aspiring Pro
Posts: 3,240
Thanks: 34
Fixes: 3
Registered: ‎31-07-2007

Live chat not working, cant call you as phone is dead

‎03-10-2017 1:02 PM

left hand tell right hand to get live chat working

FTTP 500 regrade from Tues 28th November
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Gus
Aspiring Pro
Posts: 3,240
Thanks: 34
Fixes: 3
Registered: ‎31-07-2007

Re: Live chat not working, cant call you as phone is dead

‎03-10-2017 1:46 PM

Finally got it working to find some salt when rating the good agent, raise a ticket since when!

FTTP 500 regrade from Tues 28th November
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,131
Thanks: 1,807
Fixes: 501
Registered: ‎01-01-2012

Re: Live chat not working, cant call you as phone is dead

‎03-10-2017 2:04 PM

Sorry to hear that.

Our tests have found a dis in network which our suppliers will investigate further.

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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