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Live Chat Removed

Anon
Pro
Posts: 413
Thanks: 128
Registered: ‎16-04-2007

Live Chat Removed

Last night when live chat was closed the signs were there to advertise it, but today when it should be open there is nothing.
So now long delays on phone lines, no answers to tickets, nothing on mine about an engineers visit for over a week, mistakes sending out, or not as the case may be, routers and no way to contact without spending hours of my time listening to that dreadful awful music.
Whatever happens always remember "We will do you
.........................proud" say Pnet.
4 REPLIES
Community Veteran
Posts: 1,578
Thanks: 270
Fixes: 33
Registered: ‎13-08-2015

Re: Live Chat Removed

Chat is working fine, have you got an ad blocker running?
Anon
Pro
Posts: 413
Thanks: 128
Registered: ‎16-04-2007

Re: Live Chat Removed

No worked fine yesterday evening, when it was closed!
Wonder if PN are selectively banning it's use to some peopleHuh Cheesy
Whatever happens always remember "We will do you
.........................proud" say Pnet.
Moderator
Moderator
Posts: 18,464
Thanks: 2,836
Fixes: 226
Registered: ‎06-04-2007

Re: Live Chat Removed

Moderators Note.
Potentially offensive remarks removed.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Veteran
Posts: 484
Thanks: 39
Fixes: 2
Registered: ‎26-09-2015

Re: Live Chat Removed

Pop-Up blocker is more likely to be the issue, rather than Ad Blocker.