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Live Chat Removed

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Pro
Posts: 634
Thanks: 211
Registered: ‎16-04-2007

Live Chat Removed

Last night when live chat was closed the signs were there to advertise it, but today when it should be open there is nothing.
So now long delays on phone lines, no answers to tickets, nothing on mine about an engineers visit for over a week, mistakes sending out, or not as the case may be, routers and no way to contact without spending hours of my time listening to that dreadful awful music.
Whatever happens always remember "We will do you
.........................proud" say Pnet.
4 REPLIES 4
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Community Veteran
Posts: 2,056
Thanks: 432
Fixes: 48
Registered: ‎13-08-2015

Re: Live Chat Removed

Chat is working fine, have you got an ad blocker running?
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Pro
Posts: 634
Thanks: 211
Registered: ‎16-04-2007

Re: Live Chat Removed

No worked fine yesterday evening, when it was closed!
Wonder if PN are selectively banning it's use to some people??? Cheesy
Whatever happens always remember "We will do you
.........................proud" say Pnet.
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Moderator
Moderator
Posts: 20,111
Thanks: 3,693
Fixes: 400
Registered: ‎06-04-2007

Re: Live Chat Removed

Moderators Note.
Potentially offensive remarks removed.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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Community Veteran
Posts: 543
Thanks: 56
Fixes: 3
Registered: ‎26-09-2015

Re: Live Chat Removed

Pop-Up blocker is more likely to be the issue, rather than Ad Blocker.