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Just PN incompetence or is it general?

Luzern
All Star
Posts: 3,508
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Registered: ‎31-07-2007

Just PN incompetence or is it general?

pn can't get it right.jpg

 Having seen the decision to abandon 40/2 I had another look at the cost of changing to fibre. As you see not only does a fibre only customer get charged more per month and a set up fee, but also gets offered lower speeds (see colorization of details). I'll allow for upload details being out of date.

Of course I'm being "tongue in cheek", but is PN becoming specifically more incompetent, or is it a malaise of today's frenetically paced world that less and less care is taken with checking before publication.

 

No one has to agree with my opinion, but in the time I have left a miracle would be nice.
6 REPLIES
rongtw
Seasoned Hero
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Registered: ‎01-12-2010

Re: Just PN incompetence or is it general?

I think its Plusnet waiting to get there Cheesy

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VileReynard
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Registered: ‎01-09-2007

Re: Just PN incompetence or is it general?

2Mbits isn't sufficient to upload a streamed HD TV.

rongtw
Seasoned Hero
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Registered: ‎01-12-2010

Re: Just PN incompetence or is it general?

2Mbs is Ok if your a salesman , in the marketing office Grin

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Corsair 750HXI Psu , Phanteks Enthoo pro case .
Luzern
All Star
Posts: 3,508
Thanks: 378
Fixes: 3
Registered: ‎31-07-2007

Re: Just PN incompetence or is it general?

But what a shambles it  is that a BB only customer is offered the low rate of 25 Mb/s, yet a phone+ BB is offered a range 35-25 Mb/s. I know of course both will get the better rate if conditions allow. Who, however, would sign up to a contract based on such  conditions?Crazy3

No one has to agree with my opinion, but in the time I have left a miracle would be nice.
Browni
Aspiring Hero
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Registered: ‎02-03-2016

Re: Just PN incompetence or is it general?

It's obviously an error on the web page where the upper estimate is missing, the 'Minimum guaranteed access line speed' is the same for both.

I'm sure @jaread83 will thank you for pointing this out Smiley

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
Community Gaffer
Community Gaffer
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Registered: ‎22-02-2016

Re: Just PN incompetence or is it general?

I have raised this internally so the appropriate team can look into this.

Thanks for bringing this to my attention.

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