cancel
Showing results for 
Search instead for 
Did you mean: 

JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

Superuser
Superuser
Posts: 1,818
Thanks: 406
Fixes: 4
Registered: 05-11-2008

JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

13 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

What happened to Be - or don't they subscribe to the survey
Epyon
Grafter
Posts: 285
Registered: 31-03-2011

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

BE are good but they have been sort of useless lately in my experience
they can't migrate from o2 LLU to BE LLU  Roll eyes
you need to...wait for it
Cancel you're o2 service then do a return to donor to BT or post office then you can try and get BE broadband lol what carry on.
johpal
Grafter
Posts: 550
Registered: 20-04-2008

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

@Epyon
Am I missing the irony?  Huh  I jumped ship from PN to O2 (and have been very happy). If I do a speed test, my ISP shows as Be, not O2.
Epyon
Grafter
Posts: 285
Registered: 31-03-2011

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

Yes o2 uses the BE network
so they "should" be able to switch you from o2 to BE easily.
Sort of like switching from Tiscali to talktalk for example.
Plusnet Help Team
Plusnet Help Team
Posts: 13,260
Thanks: 198
Fixes: 62
Registered: 27-04-2007

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

I don't know much about JD Power but that certainly is good news Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

hidden on the Channel 5 gadget show last night was a dubious 1 year free broadband as one of the silly quiz prizes
Plusnet Help Team
Plusnet Help Team
Posts: 13,260
Thanks: 198
Fixes: 62
Registered: 27-04-2007

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

Yep, I spotted that too, suprised we've not shouted about it anywhere.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
john50
Grafter
Posts: 162
Registered: 05-07-2010

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

I got a letter from Plusnet yesterday,  the first one ever from PN marketing offering me a years free broadband when I take out the home phone service (1st 5000 signups)................errrrm I moved to plusnet about 8 or 9 months ago, phone and broadband can I have the free broadband from now please, or are you going to make me leave and come back in the space of 5 minutes  Grin
Superuser
Superuser
Posts: 11,552
Thanks: 2,970
Fixes: 22
Registered: 22-08-2007

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

Hmmm, I just signed up for home phone - got activated today... does this count for 1 year free BB?
Could not sign up through the Portal due to web page 'errors' so got it done by ticket... no one mentioned free BB.

Cheers,
Kevin
Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

I've been with Pn for years and am seriously thinking about taking the phone package. Phone the on Wed to check out the deals, if I do move would I be eligible for the free years BB or is it only for NEW customers only.
Podman
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

Hi podman,
I'm afraid as per the letter it is for new customers only.
Moderator
Moderator
Posts: 26,428
Thanks: 1,455
Fixes: 83
Registered: 14-04-2007

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband


--tdhf1DPg Wink

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
john50
Grafter
Posts: 162
Registered: 05-07-2010

Re: JD Power Ranks UK ISP PlusNet Top for Fixed Line Broadband

Quote from: Matt

I'm afraid as per the letter it is for new customers only.

Could we save a couple of bob then and look at the database,
and just send it to potential customers instead of existing customers  Grin