cancel
Showing results for 
Search instead for 
Did you mean: 

It drives me insane how long I have wait for someone to talk to at PlusNet

fejoas
Newbie
Posts: 6
Registered: ‎16-02-2013

It drives me insane how long I have wait for someone to talk to at PlusNet

,,,they dont give any indication of how long the wait is likely to be, how many are in front of you in the queue or anything.  Your wait could be 10 minutes or 10 hours!  Callback would also be a nice option, although at this rate would probably get a call back about 2am!    I will be old and grey and quite possibly insane by the time I actually get to talk to anyone and sort out the never ending issues .......
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: It drives me insane how long I have wait for someone to talk to at PlusNet

Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: It drives me insane how long I have wait for someone to talk to at PlusNet

Hi fejoas,
The link Jim has posted above shows average wait and ticket times for our support teams, but if there's anything at all we can do to help please post in here and we'll get on it for you.