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Is this a backhanded compliment

Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Is this a backhanded compliment

Plusnet just beat TalkTalk in the Best Budget Broadband 2013
http://www.broadbandgenie.co.uk/broadband/awards
Of course they did happen to get Best Broadband Supplier 2013  Lips are sealed as well
Quote
Overall, top honours went to Plusnet, which garnered the award for Best Broadband Provider. In our survey Plusnet had the highest scores across all categories, with the best ratings for speed satisfaction, customer and technical support and reliability.
Well done to Plusnet but I have to assume that they ignored all the problems caused by BT Openreach
5 REPLIES
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Is this a backhanded compliment

indeed, congrats on the awards.
Beating TT shouldn't be too hard though Roll eyes

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Gaffer
Community Gaffer
Posts: 5,275
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Registered: ‎04-04-2007

Re: Is this a backhanded compliment

Quote from: Oldjim
Well done to Plusnet but I have to assume that they ignored all the problems caused by BT Openreach

Why do you say that?  I'm sure it was represented in the data sample (across some of the other ISPs too....)
Thanks though!  I was really chuffed when I saw the data table!
Kelly Dorset
Broadband Service Manager
Community Veteran
Posts: 1,294
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Registered: ‎22-06-2012

Re: Is this a backhanded compliment

Yes, well done indeed. I've no idea how many people use PN but I'm sure that the majority, like me, get an excellent, seamless service from placing the order, through connection to continuing excellent customer support, Obviously the cock ups by BTOR are a problem &  show up vividly on this forum because customers are always, rightly, ready to complain whilst the majority of satisfied we customers say nowt!!
markm9
Grafter
Posts: 104
Registered: ‎14-01-2013

Re: Is this a backhanded compliment

Congrats PN, i knew it made sense to move Cool
Blim
Grafter
Posts: 462
Registered: ‎06-03-2012

Re: Is this a backhanded compliment

Nice one Plusnet   Cheesy