Is Plusnet going back to the bad old days of poor customer service?

[#1]

Quote from: ByteIT

Who is in charge of customer services?

Steve Woods

[#2]

@ByteIT
Thanks for your time on the phone.
Hopefully you should hear from a member of our Parter team later on today.

[#3]

Hi Stephen,
I'll keep an eye on these forums now to try and pick up issues like this ASAP. You've got my details so give me a shout if you have any problems at all, and let me know how you get on with the new Business packages.
Oh, and I hope you appreciate the jestful irony of my avatar - I picked it just for you