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Impressed - sort of!

antiquebrit
Grafter
Posts: 76
Registered: ‎09-12-2009

Impressed - sort of!

Hello. I have just this minute joined Plusnet broadband.
My initial impression is very favourable particularly with the detailed and rapid response to my few questions/tickets over the past days. Smiley
The download speed is as good as my previous provider and hopefully may get a little better as things settle down.  We denizens
of very rural areas don't expect too much. Roll_eyes
The fly in my particular ointment is the first invoice, just received, which is attempting to charge me twice for router post and packing. Shocked
This has naturally caused me to raise on further question/ticket and will, I hope, be soon resolved.
David
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 597
Fixes: 169
Registered: ‎05-04-2007

Re: Impressed - sort of!

Hi David,
Welcome to Plusnet.
I'll go reply to your ticket shortly and see what's going on.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Strat
Community Veteran
Posts: 31,320
Thanks: 1,588
Fixes: 565
Registered: ‎14-04-2007

Re: Impressed - sort of!

Welcome to the Forum antiquebrit.
Have a good stay Smiley
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