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Impressed - sort of!

antiquebrit
Grafter
Posts: 76
Registered: 09-12-2009

Impressed - sort of!

Hello. I have just this minute joined Plusnet broadband.
My initial impression is very favourable particularly with the detailed and rapid response to my few questions/tickets over the past days. Smiley
The download speed is as good as my previous provider and hopefully may get a little better as things settle down.  We denizens
of very rural areas don't expect too much. Roll eyes
The fly in my particular ointment is the first invoice, just received, which is attempting to charge me twice for router post and packing. Shocked
This has naturally caused me to raise on further question/ticket and will, I hope, be soon resolved.
David
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Impressed - sort of!

Hi David,
Welcome to Plusnet.
I'll go reply to your ticket shortly and see what's going on.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Moderator
Moderator
Posts: 26,694
Thanks: 1,623
Fixes: 123
Registered: 14-04-2007

Re: Impressed - sort of!

Welcome to the Forum antiquebrit.
Have a good stay Smiley

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine