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I wish i had stayed with Sky !!!!!!

RACHEANDJASON
Newbie
Posts: 2
Registered: ‎10-02-2018

I wish i had stayed with Sky !!!!!!

Problem after problem . Plusnet are just shocking. got told i would receive 2 months free for the problems i've had and after 2 weeks they cut off the phone and broadband and after hours on the phone still no further forward and to top it off ask for a manager to phone me to come to some sort of arrangement to get service up and running again they cant even be bothered to get in touch . Will just find another supplier who actually care about costumer service. Feel really let down.

4 REPLIES
Community Veteran
Posts: 17,872
Thanks: 1,634
Fixes: 19
Registered: ‎06-11-2007

Re: I wish i had stayed with Sky !!!!!!

As it is the weekend.... there will be a limited amount of staff available to sort out connection problems... but you may be lucky and someone on "Live Chat"    (   https://www.plus.net/help/chat/  ) will be able to help you...

 

You can get an email copy of the session sent to you after your Live Chat has finished, which is always good to refer back to, rather than trying to remember someone`s name and what "exactly" they told you...

 

 

RACHEANDJASON
Newbie
Posts: 2
Registered: ‎10-02-2018

Re: I wish i had stayed with Sky !!!!!!

Already tried that and got no where but thanks anyway.
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,532
Fixes: 12
Registered: ‎01-12-2010

Re: I wish i had stayed with Sky !!!!!!

I just checked they are Alive on Facebook , best to try there

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Superuser
Superuser
Posts: 12,742
Thanks: 4,004
Fixes: 26
Registered: ‎22-08-2007

Re: I wish i had stayed with Sky !!!!!!