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I'm Leaving Plusnet Soon Few Things Needing Cleared Up

itsme
Grafter
Posts: 5,924
Thanks: 3
Registered: ‎07-04-2007

Re: I'm Leaving Plusnet Soon Few Things Needing Cleared Up

Quote from: Steve
I was told that their would be a cease put on my line just before the take over so no cessation charge?

I would say that the cease TT are referring to will be for the telephone and not the broadband. I assuming that you are porting your current telephone number across to TT. So after the jumpering has been completed in the exchange you will be able to make calls but not receive them as they still be routed to BT's system. A cease is then applied which will change the incoming call routing to TT equipment.
Steve
Seasoned Pro
Posts: 6,853
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Registered: ‎13-07-2009

Re: I'm Leaving Plusnet Soon Few Things Needing Cleared Up

Im moving broadband and my landline from plusnet to talk talk
If life gives you lemons, make lemonade.
Strat
Community Veteran
Posts: 31,320
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Registered: ‎14-04-2007

Re: I'm Leaving Plusnet Soon Few Things Needing Cleared Up

Interesting little read here that rings a few bells.
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Steve
Seasoned Pro
Posts: 6,853
Thanks: 336
Registered: ‎13-07-2009

Re: I'm Leaving Plusnet Soon Few Things Needing Cleared Up

managed to get through to plusnet on the phone so no cessation charge as they are aware that im moving, And I will pay my bill as normal on the 7th then any money they are due me i will recieve back on my credit card unless im due them any money.
If life gives you lemons, make lemonade.