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I am EXTREMELY disappointed with your service after being a loyal customer for over 6 year

chrispeach1
Grafter
Posts: 45
Registered: ‎19-04-2016

I am EXTREMELY disappointed with your service after being a loyal customer for over 6 year

on ‎20-09-2016 8:42 PM - last edited on ‎21-09-2016 1:45 PM by Moderator

No one from your company is helping.

 

I have started a thread which can be accessed here:

 

https://community.plus.net/t5/My-Account-Billing/Haven-t-started-a-new-service-with-you-yet-I-have-h...

 

Then after being on the website for over an hour waiting for help which was not received - the log can be accessed here:

 

 

Can I politely request that someone from your company contacts me tomorrow at 1:15pm on my mobile number.

 

This really isn't good enough. 

Moderator's note by Mike (Mav): Link to imgur removed as it contained sensitive information. I have edited that out and reposted the relevant pages below.

Moderator's note by Mike (Mav): CSA name removed from attachments as per Forum rules

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rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
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Registered: ‎01-12-2010

Re: I am EXTREMELY disappointed with your service after being a loyal customer for over 6 year

‎21-09-2016 6:50 AM

I doubt very much you will  recive a call Embarrassed

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