cancel
Showing results for 
Search instead for 
Did you mean: 

How long????

MrGareth
Newbie
Posts: 2
Registered: ‎26-11-2009

How long????

I opened a support ticket on Tuesday and still nobody has got back to me?  How long should this takeHuh?
My ticket ID is 30919516
2 REPLIES
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: ‎11-08-2007

Re: How long????

I just checked my current ticket, the last reply took 4 days, and the previous took 3 days !
You could also look at the Plusnet "Customer Support Statistics" at https://www.plus.net/supportpages.html?a=212
Arcanum
Grafter
Posts: 32
Registered: ‎03-12-2008

Re: How long????

My fault was logged 13 days ago, and despite 6 phone calls, nothing much has happened as far as I can tell