cancel
Showing results for 
Search instead for 
Did you mean: 

How long does it take to switch to plusnet ???

Den1
Rising Star
Posts: 103
Thanks: 1
Fixes: 1
Registered: ‎24-10-2013

How long does it take to switch to plusnet ???

So how long does it take.
Ok i signed up on line on the 8th October so far i have received absolutely nothing,no emails.no texts,no phone calls to say when my service will start  and here we are on the 24th October  Angry  according to info on web site it says 5 to 7 working days !!!!  over to you plusnet
5 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: How long does it take to switch to plusnet ???

Hi Den1,
Sorry to see that you're not activated yet, the order had not been processed and this had not been picked up I'm afraid.
I've placed this manually and this will take 5 working days to complete, you'll receive your router in the post in a few days time.
I've updated your ticket on your account which you can view here.
Sorry for the initial delay.
Den1
Rising Star
Posts: 103
Thanks: 1
Fixes: 1
Registered: ‎24-10-2013

Re: How long does it take to switch to plusnet ???

Thanks Chris much appreciated  Smiley Smiley Smiley
Den1
Rising Star
Posts: 103
Thanks: 1
Fixes: 1
Registered: ‎24-10-2013

Re: How long does it take to switch to plusnet ???

Any idea when i might be activated, BB went off early hours of yesterday morning no signs of life yet  Sad
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: How long does it take to switch to plusnet ???

Hi Den1,
I've just activated the account for you as the order has completed not so long ago. You can now connect your router and should be able to get access to the internet Smiley
Chris Pettitt
Cloud Environments Engineer
Den1
Rising Star
Posts: 103
Thanks: 1
Fixes: 1
Registered: ‎24-10-2013

Re: How long does it take to switch to plusnet ???

Many thanks chris working now  Smiley Smiley