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How long before Plusnet put up their prices to follow big brother

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Community Gaffer
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Re: How long before Plusnet put up their prices to follow big brother

@skycatcherx - I've been advised that you would need to call us within 30 days of receiving the email to let us know you're leaving so we can ensure the early termination fees are removed from the account.

 

@Glenn - Sorry that you're unhappy with the price rise. The previous price rise you're referring to was last September, 12 months prior to the upcoming price rise.

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 Harry Beesley
 Plusnet Infrastructure Operations Professional
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Grafter
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Re: How long before Plusnet put up their prices to follow big brother

so are the emails coming from plusnet own mail service  or  3rd party 

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Aspiring Hero
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Re: How long before Plusnet put up their prices to follow big brother

This raises the issue of which ISP is a recommended ISP?

There are a few that you wouldn't choose!

"In The Beginning Was The Word, And The Word Was Aardvark."

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Grafter
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Re: How long before Plusnet put up their prices to follow big brother

with sky  if you sign up from a installer  the line rental is around £14    

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Grafter
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Re: How long before Plusnet put up their prices to follow big brother

Will the 40/2 FTTC be upgraded to 55/10 with these price increases

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Superuser
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Re: How long before Plusnet put up their prices to follow big brother

No , only connections that are 40/20 ( provisioned on 80/20) are getting moved to 55/10

Regards
Mike

Mike
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Re: How long before Plusnet put up their prices to follow big brother

No.
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If it fixed it click 'This fixed my problem'
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Grafter
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Re: How long before Plusnet put up their prices to follow big brother

Thanks for replys,  do you think that if I use the price increase for a reson to cancel my contract there would be a chance of getting put on the 55/10 service

Cheers

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Superuser
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Re: How long before Plusnet put up their prices to follow big brother

It possible , as they are already ordering that package for others (55/10)

Be best giving the COT a ring 0800 731 7512

 

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Mike

Mike
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Re: How long before Plusnet put up their prices to follow big brother

Thanks 

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Superuser
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Re: How long before Plusnet put up their prices to follow big brother

Also BT are selling their 55/10 package ( when taking line) for £ 12.50 a month via Uswitch 

£ 80 master card , and £ 40 next voucher , although their is a £ 49.99 setup fee. 

Mike
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Re: How long before Plusnet put up their prices to follow big brother

@EastFinchleyite

The main problem with the new system is it is now easier fro companies to change you over without you knowing or talking people into moving when they do not really want to. companhies are not evben allowed to call you now as far as i know to make sure that is what you want.

 

 

 

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Hooked
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Re: How long before Plusnet put up their prices to follow big brother

@ad47uk

True. The system seems to have swung the other way (perhaps too far) from the original system. Then you had to persuade your existing ISP to issue a MAC number that YOU needed to give to the new ISP. The two ISPs didn't talk. Some ISPs (remaining nameless in case they get legal) were obstructive. In my personal experience discussions like "oh the system is down, can you call back in a week" or "it takes a month to issue a code and there is a fee". were obstacles put there to discourage changing.

We can see that ISPs can change their products and prices to suit their interests rather than those of their customers. Anything that make it easier for customers to respond has to be a good thing. Lack of security is not inherent in that freedom, just lazy processes.

 

 

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Community Gaffer
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Re: How long before Plusnet put up their prices to follow big brother


@lenny wrote:

do you think that if I use the price increase for a reson to cancel my contract there would be a chance of getting put on the 55/10 service


Unfortunately not as you're not on the 40/20 service currently.

 

@ITWorks wrote:
It possible , as they are already ordering that package for others (55/10)

The only customers moving to 55/10 are the ones currently on 40/20.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional
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Superuser
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Re: How long before Plusnet put up their prices to follow big brother

@HarryB i know that,  maybe i was not very clear, what i meant, it is possible  to move 40/2 to 55/10,

PN just choose not to at the moment. 

 

 

Mike