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How Do I Submit a Help Request to Plusnet for Deeply Technical Question?

neilhobbs
Rising Star
Posts: 122
Thanks: 28
Registered: ‎28-09-2015

How Do I Submit a Help Request to Plusnet for Deeply Technical Question?

Hi Guys,
Can someone let me have the URL for where I submit a Question to Plusnet for them to comment on?  The Help and Support web portal doesn't show me how to do this.
It's not covered by the FAQs and I need to talk to the 3rd or 4th Line Support guys
Many thanks in advance,
Kind regards,
Neil
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
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Registered: ‎15-06-2007

Re: How Do I Submit a Help Request to Plusnet for Deeply Technical Question?

post it on here as a first go
neilhobbs
Rising Star
Posts: 122
Thanks: 28
Registered: ‎28-09-2015

Re: How Do I Submit a Help Request to Plusnet for Deeply Technical Question?

Hi Jim,
Thanks for coming back on this.
The question is regarding whether the Force 9 IMAP server 'imap.force9.net' has a TLS certificate on it?  The Microsoft Outlook iOS app requires one to gain access - the set up fails.  The question is here;
http://community.plus.net/forum/index.php/topic,144312.0.html
Is there a certificate and/or will be installed?
Many thanks in advance,
Neil
Moderator
Moderator
Posts: 18,838
Thanks: 2,020
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Registered: ‎11-01-2008

Re: How Do I Submit a Help Request to Plusnet for Deeply Technical Question?

mod:note
locked in favour of inked topic.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'