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Home Phone Options - add Call Barring

Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Home Phone Options - add Call Barring

Reading a thread where a user was unhappy about his phone charges why don't Plusnet add Call Barring to the Home Phone options.
If BT do it there should be no reason why Plusnet can't.
7 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Home Phone Options - add Call Barring

Hi Jim,
From our point of view and from the customer feedback we've had over the past few years its just not a popular option which is why we don't openly offer it.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
mikko
Grafter
Posts: 288
Registered: ‎30-07-2007

Re: Home Phone Options - add Call Barring

So you do offer it, but not openly?
johpal
Grafter
Posts: 550
Registered: ‎20-04-2008

Re: Home Phone Options - add Call Barring

I'd be interested in hearing more about this service.
Community Veteran
Posts: 6,111
Thanks: 1
Registered: ‎05-04-2007

Re: Home Phone Options - add Call Barring

Quote from: mikko
So you do offer it, but not openly?

I can't speak on Plusnet's behalf, but I do recall in the past that Plusnet have offered to add services to people's landline accounts even when they've not been offered on the portal – I seem to recall that Anonymous Caller Reject was once such a service (since then however it has been added to the portal).
Community Veteran
Posts: 2,106
Registered: ‎06-02-2008

Re: Home Phone Options - add Call Barring

The more popular call features can be enabled through your Home Phone control panel, details of those features can be seen here.
Call barring is possible on all Home Phone accounts, you just need to raise a ticket to our Support Team. It's free to add but costs £5.76 to remove, in line with our wholesale charges. Call barring stops all outbound calls, we can't stop particular numbers (e.g. premium or mobile) from being dialled.
As an alternative, we can also lower your Home Phone credit limit, if this would help.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Home Phone Options - add Call Barring

Please confirm that - as with the BT system - emergency numbers 999 and 112 are not barred
What about calls via the operator - I believe with BT this remains even with call barring
Community Veteran
Posts: 2,106
Registered: ‎06-02-2008

Re: Home Phone Options - add Call Barring

These calls are all possible.
jim:quote