cancel
Showing results for 
Search instead for 
Did you mean: 

Help pages have a broken "WiFi calling" link

corringham
Seasoned Champion
Posts: 1,191
Thanks: 618
Fixes: 16
Registered: ‎25-09-2015

Help pages have a broken "WiFi calling" link

In the "Help with your mobile serve" page the "WiFi calling" link is broken.

It takes you to a page which states:

You seem to have found a page that doesn’t exist

We don't know how you got here. You don't know how you got here. Let's just forget all about it and try again.

 

Which is also wrong - I know how I got there even if Plusnet don't.

Anyway, lets NOT "just forget all about it and try again". Lets MEND THE LINK! 

Broken links are amateurish and embarrassing.

If Plusnet wants to hide the fact that they don't support WiFi calling, then just take the link away.

2 REPLIES 2
corringham
Seasoned Champion
Posts: 1,191
Thanks: 618
Fixes: 16
Registered: ‎25-09-2015

Re: Help pages have a broken "WiFi calling" link

OK, there's something strange here. That link does not appear in the list of links if you are logged in to the member centre!

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,859
Thanks: 4,931
Fixes: 315
Registered: ‎04-04-2007

Re: Help pages have a broken "WiFi calling" link

The link, and the page it points to, should not have been live.

Both have since been removed.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵