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Having a lot of problems with Plusnet!

craigfoxy1
Dabbler
Posts: 11
Registered: ‎03-11-2011

Re: Having a lot of problems with Plusnet!

how long does it take till i get my wireless router? if my phone line got installed on the 9th and my internet goes live on the 18th
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Having a lot of problems with Plusnet!

The router is set for dispatch tomorrow so should arrive prior to the install.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Having a lot of problems with Plusnet!

deleted
craigfoxy1
Dabbler
Posts: 11
Registered: ‎03-11-2011

Re: Having a lot of problems with Plusnet!

all sorted  Smiley Im not moaning again lol ive got my xbox and PS3 on thru my wireless router but i cant get my pc on thru wired connection any ideas?
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Having a lot of problems with Plusnet!

Without any information to go on it is difficult to provide constructive suggestions. For example can you browse to the router?
You might find giving the CSC a ring provides the quickest solution to this problem.
David
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Having a lot of problems with Plusnet!

I'm wondering if you've set a static IP address in your PC's networking properties, and your new router is operating on a different subnet (i.e. 192.168.0.1 as opposed to 192.168.1.1) - could this be the case?