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Happy :-)

Aspiring Pro
Posts: 628
Thanks: 63
Fixes: 1
Registered: ‎27-11-2013

Happy :-)

I must say I'm happy with my new broadband and phone service. Been on about a month now.
My broadband speeds within a week or so of DLM matched that of my old provider. Don't see many disconnects. I think I've only experienced one brief outage this morning but Plusnet seemed to be straight on top of that and it didn't last very long. There was also a message on the support line to let you know so you didn't need to queue to ask someone about it. Really like being 'unlimited' now and for a fraction of the price I was paying for a 40Gig cap elswehere. Don't need to worry about what I want to do on the net anymore or what my Sky box might be downloading.
Phoneline's great too. No problems with that.
It's good to have this forum too as a lot of the time someone else has had the same query and you can find the answer and if not one of the support staff or indeed a fellow customer will help you out.
Sure, I had a few start-up woes but I guess you would get that anywhere.
So overall a thumbs up from me 🙂
Plusnet Help Team
Plusnet Help Team
Posts: 16,741
Thanks: 848
Fixes: 216
Registered: ‎27-04-2007

Re: Happy :-)

Thanks for the post and glad to hear that you're happy with things.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team