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Happy new customer...just one comment

Lindseykirby
Newbie
Posts: 1
Registered: 19-08-2013

Happy new customer...just one comment

Im a fairly new customer to Plusnet (first bill about to ne paid) and i have to say i am very happy with the service i have recieved. The contanr email updates and text messages with updates on my change over saved me phone calls. The switch over was smooth everything activated when it should have.
The only downfall i have found is that the 0844 telephone numbers are not included within my inclusive call plan. Are there any plans to include these at a future date?
Other than that a great service so far and also great products too my internet is much quicker sinse my switch. And i am saving money! Thank you!!
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Happy new customer...just one comment

Given the very wide range of charges for 0844 numbers
See http://www.bt.com/pricing/current/Call_Charges_boo/1632_d0e5.htm#1632-d0e5 followed by http://www.productsandservices.bt.com/consumer/consumerProducts/pdf/SpecialisedNos.pdf
There is little or no chance as these are used as money raising charges by the organisation which has the number
To add
Welcome to the forum and Plusnet
Community Veteran
Posts: 1,236
Thanks: 19
Fixes: 2
Registered: 22-06-2012

Re: Happy new customer...just one comment

To get around paying for calls to 0844 numbers, try using saynoto0870.com. http://www.saynoto0870.com/search.php
Plusnet Help Team
Plusnet Help Team
Posts: 13,122
Thanks: 160
Fixes: 55
Registered: 27-04-2007

Re: Happy new customer...just one comment

Welcome aboard Lindseykirby and thanks for the feedback.
Adam
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 Adam Walker
 Plusnet Help Team