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Happy Customer!

Swiss
Newbie
Posts: 5
Registered: 09-07-2009

Happy Customer!

Hi,
My wife and I were Plusnet customers last year, until a scurrilous door-to-door salesman persuaded us to join TalkTalk phone and broadband (through the old one-two of a silver tongue and outright lies). After several months of poor broadband, our phone not ringing and non-existent technical and customer support we were able to cancel our contract.
Were now in our new house and we had our Plusnet broadband activated a couple of days ago. I just wanted to say job well done. Plusnet kept me updated every step of the way and the connection was even activated a day early. It's not often I write to tell a company that I'm happy with their service but after our recent experiences I am so glad to be back here.
Now get the 20mbps lines rolled out Cheesy
Thanks
Tom
6 REPLIES
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: Happy Customer!

Quote
Now get the 20mbps lines rolled out

sounds like some ones moved in to a house very close to the exchange Smiley
198kHz
All Star
Posts: 3,358
Thanks: 341
Fixes: 9
Registered: 30-07-2008

Re: Happy Customer!

Welcome to PN!  Cool
You'll find these forums fun, educational, and a great source of help if you need it.
Remember you are unique - just like everyone else
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Happy Customer!

and sometimes funny and scurrilous  Shocked
N/A

Re: Happy Customer!

Well, there's a lesson to be learned there then. Glad you got away from the dreaded TT and welcome back Swiss.
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Happy Customer!

Welcome to Plusnet, shout up if you've got any questions.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Swiss
Newbie
Posts: 5
Registered: 09-07-2009

Re: Happy Customer!

Thanks, try this one Cool