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Had some exceptional assisstance from a Plusnet member of staff? Name that person

Dabbler
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Registered: ‎04-12-2019

Had some exceptional assisstance from a Plusnet member of staff? Name that person

There are always plenty of posts on the forum from users with issues, so I would like to start a thread for users to name the people who have provided good assistance, solved issues for people, and follow through on promises.

 

My thanks go to Gandalf (Anoush) who has on three occasions in the past 9 months, solved my cashback,billing and broadband contract issues. He always fulfils his promises, follows things through to completion, and invites further contact in case any further issues arise. He has provided customer service second to none.

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Hero
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Registered: ‎30-07-2008

Re: Had some exceptional assisstance from a Plusnet member of staff? Name that person

He's a national (well, Sheffield) treasure. 😊

The older I get, the earlier it gets late.

ADSL2+   Billion 8800NL
Pro
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Registered: ‎28-06-2007

Re: Had some exceptional assisstance from a Plusnet member of staff? Name that person

As well as @Gandalf I also give thanks to  @bobpullen  both give help when needed.  Many thanks to both 

Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: Had some exceptional assisstance from a Plusnet member of staff? Name that person

Cheers for the post @Tigger17 and kind words. Really good to see. No problem at all though, happy to help in any way I can. Smiley

 


@198kHz wrote:

He's a national (well, Sheffield) treasure. 😊


I did spend a few days working at my parents’ house in Cheshire not long ago (Perks of having a laptop) so not just Sheffield. Cheesy

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 Anoush Mortazavi
 Plusnet Help Team
Community Veteran
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Registered: ‎05-04-2007

Re: Had some exceptional assisstance from a Plusnet member of staff? Name that person

Glad this thread has been raised, well done to the OP.

Yes I do want to name somone, hope I don't get told off for naming CS members.

However I nominate 

Plusnet Help Team
Plusnet Help Team
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Re: Had some exceptional assisstance from a Plusnet member of staff? Name that person



Hi @Alex,

 

Thank you for your kind words you had me proper tearing up this morning and the cat looked at me in horror thinking she had done something to me 😂

It really was lovely speaking with you and honestly, I am always happy to help.

 

I never win anything so I will treasure this I promise.



 

P.S

The cheque is the post 😉 

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 SammyM
 Plusnet Help Team
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Registered: ‎05-04-2007

Re: Had some exceptional assisstance from a Plusnet member of staff? Name that person

No worries Sammy,

Thanks for your help, I would have the wrath of my sister on my case if it weren't for you. Especially as she is WFH at the moment. Thanks for giving my ear drums a rest. It wouldn't be good for me, seriously 😀

May have to go over there later, I will ring her in about 20 minutes and if she wants anything. Hope your cat is fine and I didn't freak her out too much. 😁

She has three over at hers so I may pop by and say hello, my niece would moan at me too if she couldn't use her iPad. Or NOW TV. No news is good news round there, as somebody once said.