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Goodbye! And thanks!

drj
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Registered: ‎30-03-2011

Goodbye! And thanks!

I'm just posting in this area, in the absence of a "Departure" board, to say thank you for over 8 years of help and advice on here.

 

OpenReach has given up on my locality in terms of fibre, hence I have now switched to Gigaclear FTTH and today  terminated my PlusNet service - or rather in 14 days time owing to the termination provisions...

 

Speed has gone from 5Mbps (and trust me that was good for the area!) to a heady 325Mbps.

 

It costs £5/month more than PlusNet were currently charging after increasing my monthly cost by £10 at the end of my contract without any notification or renewal offer (unlike last year when they did contact me).

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Moderator
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Re: Goodbye! And thanks!

Moderator's Note(s)

Thread moved from Introductions to Plusnet Feedback.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Moderator
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Re: Goodbye! And thanks!

Enjoy the new speeds! Smiley
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Superuser
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Re: Goodbye! And thanks!

OpenReach has given up on my locality in terms of fibre

Sadly this is an increasing theme, the consequence of which is that users are stuck with a zero competition service supplier.

I hope that all goes well for you with your new supplier.  Thank you for your contributions here over the years.

Community Gaffer
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Re: Goodbye! And thanks!

I hope all goes well with your new supplier. Thanks for your custom Smiley 

 Jono H
 Plusnet Community Manager
drj
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Re: Goodbye! And thanks!

 

Townman said:

 

Sadly this is an increasing theme, the consequence of which is that users are stuck with a zero competition service supplier.

I hope that all goes well for you with your new supplier. 

 

Well everything seems to be fine. Broadband speed varies slightly but it's usually as just tested now:

 

8452285946

 

I've also managed to set up a free VOIP service so not using the Vonage partner of Gigaclear at nearly £10 extra per month.

 

The only drawback I've found is that Gigaclear's router is not very good at wifi so I've set up my old Netgear router as a wireless access point.

Superuser
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Re: Goodbye! And thanks!

corringham
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Re: Goodbye! And thanks!

I'm in an area under the Fastershire BDUK that is due to get Gigaclear in a couple of year's time (it was due to be available last year...). What area are you in?

DaveyH
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Re: Goodbye! And thanks!


@Townman wrote:

OpenReach has given up on my locality in terms of fibre

Sadly this is an increasing theme, the consequence of which is that users are stuck with a zero competition service supplier.


Not entirely true. Gicaclear wholesales their network and there are several retail partners available to choose from

 

https://www.gigaclear.net/get-connected

 

 

Same goes for OFNL (formerly IFNL) and their FTTH network.

drj
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Re: Goodbye! And thanks!


@corringham wrote:

I'm in an area under the Fastershire BDUK that is due to get Gigaclear in a couple of year's time (it was due to be available last year...). What area are you in?


North Gloucestershire