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Good service...

Posts: 1
Registered: ‎03-06-2011

Good service...

Credit where its due and had to mention a chap who made me stay with plusnet, just when i had enough with them....
3 whole weeks and no broadband and passed from pillar to post and I HAD enough - but just before i told them where to go I was passed to a chap called [removed]  He stuck with my case and made contact with me virtually everyday with updates...
Now on-line and yes it took too long, but thanks to mark I am still a Plusnet customer!
Cheers Mark....
[Moderator's note by Jim (Oldjim): CSA name removed as per the forum rules but noted for staff]
Plusnet Help Team
Plusnet Help Team
Posts: 13,831
Thanks: 272
Fixes: 78
Registered: ‎27-04-2007

Re: Good service...

Hi Mark,
Thanks very much for the positive comments, I'll make sure that the agent in question gets the recognition they deserve.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team