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Friendly and courteous, knowledgeable and helpful. Thanks.

longedge
Rising Star
Posts: 256
Thanks: 31
Fixes: 1
Registered: 27-01-2008

Friendly and courteous, knowledgeable and helpful. Thanks.

I rang the support line twice this morning with a problem that's probably nothing to do with PlusNet (bouncing emails using MSOutlook and returning a 552 error - not an unknown problem according to my research). I haven't got a definitive solution yet but that isn't important as I've used the phone instead  Smiley
I'm never slow to complain if I've got a gripe so I feel that its just as important to express my appreciation when its appropriate so this is just a public thank you for the attitude and helpfulness of both your agents.
Thank You.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,122
Thanks: 160
Fixes: 55
Registered: 27-04-2007

Re: Friendly and courteous, knowledgeable and helpful. Thanks.

Great, that's really good to hear. Thanks for letting us know.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team