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Forum Mods

win7xp
Grafter
Posts: 124
Registered: 14-03-2010

Forum Mods

Something just struck me after seeing an earlier post that has been removed this morning.
Is there a mod "on duty" 24/7 ?
If no mod cover say between midnight and 7am then given the correct mix of logged in users
the forum could degrade into a free for all with accusations and insults flying in all directions.
Discuss
52 REPLIES
Moderator
Moderator
Posts: 18,349
Thanks: 1,684
Fixes: 192
Registered: 11-01-2008

Re: Forum Mods

Sadly I went to bed at 2.30am so just missed said thread, damned IRC quiz / work Roll eyes
As mods are customers like yourself it's unrealistic that someone will be on 24/7.
Thankfully these occurrences are few and far between.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

win7xp
Grafter
Posts: 124
Registered: 14-03-2010

Re: Forum Mods

I take your point.
But some recent posts and attitudes recently have left a bad taste in my mouth.
Would it be possible for some of the PN night staff to pop in occasionally to make sure everyone is behaving.
Moderator
Moderator
Posts: 18,349
Thanks: 1,684
Fixes: 192
Registered: 11-01-2008

Re: Forum Mods

The whole point of customers doing it is for impartiality.
If there was a desperate need PN have ways of getting in touch with us.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

win7xp
Grafter
Posts: 124
Registered: 14-03-2010

Re: Forum Mods

didn't happen last night though.
Moderator
Moderator
Posts: 18,349
Thanks: 1,684
Fixes: 192
Registered: 11-01-2008

Re: Forum Mods

the posts were there for just under 5 hours and probably before most people read it, aside from the hardcore like yourself Wink
As far as I can see it was handled in a timely and responsible manner from our side of things.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Forum Mods

Quote
Would it be possible for some of the PN night staff to pop in occasionally to make sure everyone is behaving.

The staff don't moderate the forums and the night staff would be unlikely to get the time available to come and check out the forum to see if anything is occurring. I think the rarity of problems on this forum shows what  a good job the mods do here and I'd like to thank them for that.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Forum Mods

Agreed with what was said, when I spotted it there were only three others on line, Mat came on just before I logged off, Adie would you like to reword your last post  Grin Grin
win7xp
Grafter
Posts: 124
Registered: 14-03-2010

Re: Forum Mods

Adie - i certainly wouldn't call myself hardcore. I just pop in and out a couple of times a day.
I agree that forum is best moderated by non PN staff.
Would a mod care to PM me advising what action has been taken or is this request out of order.
Agreed that these incidents are thankfully few and far between but when they happen stern action is required.
Moderator
Moderator
Posts: 18,349
Thanks: 1,684
Fixes: 192
Registered: 11-01-2008

Re: Forum Mods

I think all we'll say is the matter is in hand and been dealt with, there isn't any need to get into specifics.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Moderator
Moderator
Posts: 26,438
Thanks: 1,461
Fixes: 86
Registered: 14-04-2007

Re: Forum Mods

PN staff informed us early this morning and action was immediately taken.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
win7xp
Grafter
Posts: 124
Registered: 14-03-2010

Re: Forum Mods

Not wishing to be awkward but I didn't login till round 8am which I would not call early.
The posts were still there but i cannot remember how many views they had had.
I was too shocked by the content
Lurker
Grafter
Posts: 1,867
Registered: 23-10-2008

Re: Forum Mods

@win7xp - what time did you 'report to moderator' those posts?
Steve
Seasoned Pro
Posts: 6,802
Thanks: 305
Registered: 13-07-2009

Re: Forum Mods

Out of curiosity are you all referring to a post that was made about a certain private message? The moderator's are only human and do a really good job so cut them some slack.
If life gives you lemons, make lemonade.
Lurker
Grafter
Posts: 1,867
Registered: 23-10-2008

Re: Forum Mods

I'm not - I'm referring to the time that somebody reported a post.
The contents of said post are unknown to me (although I have a suspicion that I could make an accurate guess (sadly)