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Firmware website appears down?

ejs
Aspiring Hero
Posts: 5,442
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Registered: ‎10-06-2010

Re: Firmware website appears down?

I think modem-help.co.uk has them, but of course you can only download one file per day for free from there, and thanks to the technicolor firmware upgrade method, you also need to download the firmware update software, and need a version of Windows in which the firmware update software works.
bobpullen
Community Gaffer
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Registered: ‎04-04-2007

Re: Firmware website appears down?

Quote from: Oldjim
I warned them about this but obviously they didn't do anything about it when the host was closed down
http://community.plus.net/payh-notice/

Yes I did, however I neglected to change the name servers over. The files have been hosted/pointed at Hostopia for months now. I created the necessary zone on the Plusnet domain system but forgot to  flip the name servers over last week.
I need access to the Just The Name account to do this which will have to wait until I'm back in the office.
In the interim, I've re-enabled the PAYH account so the site should be back up now.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Oldjim
Resting Legend
Posts: 38,460
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Registered: ‎15-06-2007

Re: Firmware website appears down?

There there Bob - we will forgive you  Grin
But what are you doing on here on a Sunday
Bad news - it isn't
Could it be a DNS problem as I am using Google DNS
Quote
Server not found
Firefox can't find the server at products.plus-payh.co.uk.
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Firmware website appears down?

It's back up & running this end on OpenDNS
@OJ have you tried clearing your cache as of yet ?Huh
Oldjim
Resting Legend
Posts: 38,460
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Registered: ‎15-06-2007

Re: Firmware website appears down?

still not working here - cache is cleared - so it must be google dns although this points to a problem
http://downforeveryoneorjustme.com/http://products.plus-payh.co.uk/firmware/
It's not just you! http://products.plus-payh.co.uk looks down from here.

Edit - just started working although downfor etc, still can't see it
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Firmware website appears down?

Looks like GoogleDNS was slow to play catchup ?Huh
Also looks like http://downforeveryoneorjustme.com/http://products.plus-payh.co.uk/firmware/ are also slow to play catchup
Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Firmware website appears down?

Thanks Bob, I guess that was Kelly got in touch. So as you came out of hours, I'll apologise for my bolshy note on Chris Parr's blog  Wink
Edit: It is up ok for me btw.
Kelly
Hero
Posts: 5,497
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Registered: ‎04-04-2007

Re: Firmware website appears down?

Nope.  He found it on his own.  I just noticed the PM now....
Kelly Dorset
Ex-Broadband Service Manager
Anotherone
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Registered: ‎31-08-2007

Re: Firmware website appears down?

Too much beer Grin
bobpullen
Community Gaffer
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Re: Firmware website appears down?

Quote from: Anotherone
Thanks Bob, I guess that was Kelly got in touch...

Quote from: Kelly
Nope.  He found it on his own...

I can't take the credit on this occasion, you've a Chris (Parr) to thank for that Wink

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Firmware website appears down?

Ha, my rather blunt response, well done Chris. You can blame Jim he gave the link  Wink
Edit: Chris make sure there is some wind, when you wave the flag  Grin
bobpullen
Community Gaffer
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Re: Firmware website appears down?

Quote from: Bob
Yes I did, however I neglected to change the name servers over. The files have been hosted/pointed at Hostopia for months now. I created the necessary zone on the Plusnet domain system but forgot to  flip the name servers over last week.
I need access to the Just The Name account to do this which will have to wait until I'm back in the office.

Right, I've changed the name servers and disabled the PAYH account again. Shout up if there are any problems.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Firmware website appears down?

Thanks for that Bob. I did send Graham a PM last week, but I suspect he hasn't seen it - about the listing of the first 10.2.5.2.  It seems to have lost its .EO off the name (or never had one, I don't recall) it's obviously on the filename, but as we now have a 10.2.5.2.FO perhaps it would be a good idea to add the EO on the end of the other listing name.
Thanks.
bobpullen
Community Gaffer
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Registered: ‎04-04-2007

Re: Firmware website appears down?

'EO' reinstated Smiley

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵