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Feedback Impossible

Posts: 1
Registered: ‎28-10-2016

Feedback Impossible

I have a problem, I reported it, it was supposedly being fixed.  An email came to give feedback - the link was not working so I couldn't respond.  I signed in to my account and eventually found the section that said the query had been closed, straightaway almost. A box flashed up to ask for feedback - this time it was a blank, so still not able to give feedback.  Though I don't have completely the same problem (connections timing out nearly every time) it is running very slow and the fact that I can't respond to give any feedback is infuriating.  Why ask for it if a link can't be provided for me to do so???

Plusnet Help Team
Plusnet Help Team
Posts: 16,777
Thanks: 853
Fixes: 217
Registered: ‎27-04-2007

Re: Feedback Impossible

Hi there,


Sorry to see this and understand why it was frustrating.


Would you be able to try opening the link in a different browser perhaps to see if the same thing happens?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team