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Fed up with router return bags!

jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Fed up with router return bags!

In the past month I have been sent a total of 106 router return bags through the post, it is getting ridiculous now because every time i get home from work I open my door and they are their piled up behind my door so can someone from Plusnet please put a note in for me? thank you.
102 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,549
Thanks: 253
Fixes: 69
Registered: ‎27-04-2007

Re: Fed up with router return bags!

Shocked Embarrassed
Sorry about that! There's obviously been some kind of system issue after we dealt with a router return recently.
I'm just sorting out a postage-paid returns label to be posted out to you. If you could pop all the other bags into one of them and post them back using the label that would be really appreciated.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Devonian
Grafter
Posts: 1,854
Registered: ‎01-05-2011

Re: Fed up with router return bags!

This thread has made my day! (sorry op)  Grin Grin Grin Grin Grin Grin
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

Ok thank you for your help
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

Can I put them all in one bag and then put the bag in the post box or do I have to take it to the post office?
Plusnet Help Team
Plusnet Help Team
Posts: 13,549
Thanks: 253
Fixes: 69
Registered: ‎27-04-2007

Re: Fed up with router return bags!

It depends if they fit through the postbox. The bags are very thin and are folded so I imagine they might. Otherwise the post office would need to deal with that for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

Ok thank you
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Fed up with router return bags!

Aren't the router return bags already postage paid? 
If feeling mischievous you could post them back individually of course but you could package them up into batches that fit into a postbox.
Superuser
Superuser
Posts: 9,816
Thanks: 1,190
Fixes: 68
Registered: ‎06-04-2007

Re: Fed up with router return bags!

The bag collection might be going to a different address from the one for normal returns.
David
Community Veteran
Posts: 1,136
Thanks: 2
Registered: ‎30-07-2007

Re: Fed up with router return bags!

I feel sorry for the poor soul who must have received the 106 routers those bags go with.
Unless he's floggin' them on eBay  Grin
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

I have received the label you sent me to return all the bags back but could I have another 3 label's sent to me please so that I can split them up into four different bags so that I can fit them into a post box instead of having to go to the post office and wait in line  please. Thank you
Plusnet Help Team
Plusnet Help Team
Posts: 13,549
Thanks: 253
Fixes: 69
Registered: ‎27-04-2007

Re: Fed up with router return bags!

Sure, I'll get those sent out today.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

thank you
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Fed up with router return bags!

has the three label's that i asked for been sent out today already?
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Fed up with router return bags!

Yep, they've been put in todays post.
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 Chris Parr
 Plusnet Staff