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Favour Required

keith4x4
Grafter
Posts: 78
Registered: 07-07-2011

Favour Required

Can any PN staff
please ask James Bailey - CSC - Team Managers
to either PM me or call on my registered Mobile.
I need an outbreak of Sanity !
Back to a substandard service, poor customer service and  120 hour updates.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,378
Thanks: 239
Fixes: 67
Registered: 27-04-2007

Re: Favour Required

Hi there,
I can see you've spoken to us about your fault since you posted and that an engineer is due to visit this afternoon.
I hope that helps towards resolving the issue.
Quote
Can any PN staff
please ask James Bailey - CSC - Team Managers...

I can give James a heads up but you'd need to follow the process outlined here if you want to make a complaint: http://www.plus.net/support/service/policies/complaints_code_of_practice.shtml?source=keymatch
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
keith4x4
Grafter
Posts: 78
Registered: 07-07-2011

Re: Favour Required

Yes please give him a shout.
I think I know the complaints process fairly well by now unfortunately but I am taking him at his word, which was “give him a shout”