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FTTC Router Dispatch

KevinA
Rising Star
Posts: 159
Fixes: 2
Registered: ‎07-02-2013

FTTC Router Dispatch

I'm due to have fibre installed on Tuesday, how long before is the router normally dispatched as the order tracking in the members section still says its not ordered yet?
3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 597
Fixes: 169
Registered: ‎05-04-2007

Re: FTTC Router Dispatch

Looks like it was ordered from the warehouse this morning and should be with you in the next couple of days.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
KevinA
Rising Star
Posts: 159
Fixes: 2
Registered: ‎07-02-2013

Re: FTTC Router Dispatch

Thank you, yeah the status has updated to "The order is awaiting processing" now.
KevinA
Rising Star
Posts: 159
Fixes: 2
Registered: ‎07-02-2013

Re: FTTC Router Dispatch

My router arrived and last Saturday and install went well on Tuesday, contractor to Openreach turned up about ten to 8 and was all installed before 9am, as far as I can tell its been rock solid.
My speed has impressed me too as I was getting about 4-5meg downloads with AOL, and having been estimated 56meg I'm really impressed with the 70meg I'm getting now...
Thank you..  Grin
Hopefully the line migration goes this smooth..